Our focus before, during and after a project is to ensure the highest quality standards and workmanship. Don't take our word for it, this is what our clients have said:
"An amazing breadth of knowledge"
Mark is the consummate professional with an amazing breadth of knowledge. Rest assured that if you are so fortunate to work with him your experience will be above and beyond most other contractors. Quality, competence and integrity abounds.
~ Louis M.
“Working with Tracery has been the most stress free and professional of any of my experiences."
~ Richard K.
"I want to give ALL the stars!"
I want to give ALL the stars! We had a challenging project in our bathroom - we wanted to have a shower as part of our whirlpool tub. The problem was that it was an irregular shape and we really didn’t want to rip out the whole wall to make things happen. Mark and his team stepped in and BAM! They not only came up with ideas to make it work, their ideas did not destroy our bathroom or our budget and every time I shower in the morning it’s like being at the spa.
~ Kris G.
CODE OF ETHICS
Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:
Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;
Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;
Writing all contracts and warranties such that they comply with federal, state and local laws;
Promptly acknowledging and taking appropriate action on all customer complaints;
Refraining from any act intended to restrain trade or suppress competition;
Obtaining and retaining insurance as required by federal, state and local authorities;
Obtaining and retaining licensing and/or registration as required by federal, state and local authorities;
Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients.
“I can’t praise the work, and Mark’s attitude enough.”
- Kent V. – Cupertino
“…we now realize how lucky we were to have had you aboard and your wealth of technical expertise…”
- Edward S. – Santa Cruz
“We are extremely pleased with our new home and the quality of work performed.”
- Bryan O. – Atherton
“Everything is just beautiful – we love it! Mark and the Tracery crew did an amazing job.”
-Mary D. – Woodside
“…we are grateful for your willingness to do any and everything to ensure that we are happy....”
- Amy T. – Menlo Park
“Mark and his crew delivered outstanding results that were in budget and on schedule.”
-Kristine N. – San Jose
“Mark...made the process seamless for our family.”
-Christine S. – Los Gatos
“We highly recommend Tracery Builders!”
Leslie R. – Los Gatos
“The Tracery team did superb job on our challenging multi-phase remodeling project.”
-David B. – Los Gatos
“Even though the job was small, Mark’s team took the job seriously...”
- Sally S. – San Jose
“...like all your folks he doesn’t cut corners and does it right!”
-Mark K. – Cupertino
“…you were someone that would always tell the truth, regardless if it was good news or bad news.”
Sherri T. – San Jose
“Really appreciate all you and your crew are doing to make the remodel painless and comfortable.”
Linda D. – Morgan Hill
“…the team is terrific, they follow thru, have excellent craftsmanship and keep a safe and clean workplace, too.”
Pat D. – Woodside
“...we can’t thank you enough for the thoughtful work you put in to making this happen.”
Charles B. – San Jose
WHAT PEOPLE SAY
— Michaela H. (Atherton)